Return Policy

1. Introduction
At Cosmeti Expert, customer satisfaction is our priority. If you are not fully satisfied with your purchase, you may be eligible for a return under the conditions outlined below.

2. Return Eligibility
Returns will be accepted under the following conditions:

  • The item must be unused, unopened, and in its original packaging.

  • A return request must be made within [Insert Number] days of receiving the order.

  • Products that have been opened, used, or damaged by the customer are not eligible for return.

3. Non-Returnable Items
We do not accept returns for:

  • Opened or used cosmetic chemicals.

  • Customized or special-order items.

  • Items purchased on clearance or during a sale.

4. Return Process
To initiate a return, follow these steps:

  1. Contact our customer support at [Insert Contact Email/Phone] with your order details and reason for return.

  2. If your return is approved, we will provide return shipping instructions.

  3. Pack the product securely and ship it to the provided address.

  4. Once we receive and inspect the item, we will process your return.

5. Refund or Exchange

  • If the return is approved, you may choose between a refund (processed within [Insert Number] days) or an exchange.

  • Shipping fees are non-refundable.

  • If an order was returned due to an incorrect address provided by the customer, a refund will be processed minus shipping costs.

6. Return Shipping Costs

  • Customers are responsible for return shipping costs unless the product received was incorrect or defective.

  • We recommend using a trackable shipping method to ensure safe delivery.

7. Contact Us
For any return-related inquiries, please reach out to us at:

  • Email: Support@cometiexper.com

Thank you for shopping with Cosmeti Expert!